Hello All,
We wanted to reach out and make you aware that the Somerset Phoenix Project will be closed for a short time and therefore you will not be able to contact Phoenix professionals between Thursday 21st December 2023 & Tuesday 2nd January 2024.
If you are working with a specific member of our team, their email out-of-office information will detail when they are in work either side of these dates. We will pick up your emails/messages as soon as we can on our return in 2024. We hope you all have the opportunity to have some much-needed winter rest and enjoy whatever traditions you choose. We recognise that this time of year can be particularly challenging for some. If you feel you need support or you know someone who might need support during this time, we recommend reaching out to the following services –
- Somerset Children’s Social Care - If you are concerned that a child may be at risk or that you are struggling to look after your child, please phone on 0300 123 2224 or email childrens@somerset.gov.uk. If it is out of office hours, you can reach them on this number 0300 123 23 27.
- Somerset Mindline - 01823 276892 or 0800 1381692 - Mindline provides emotional support and mental health help 24 hours a day, 7 days a week.
- Shout - If you struggle to pick up and ring to ask for help, you can contact Shout via text on the number below. SHOUT will work with you to find ways to help you access the support you have in place, as well as other forms of support available to you. They will also contact emergency services or social services if needed. Text: 85258
- SARSAS helpline - helpline services provide support and information for people aged 13+ affected by rape or sexual abuse at any time in their lives. 0808 801 0456; Mondays & Fridays: 11am – 2pm; Tuesdays, Wednesdays & Thursdays: 6pm – 8pm
- The national Rape Crisis helpline: 0808 802 9999. They are open every day of the year. 12 – 2.30pm and 7 – 9.30pm
- Domestic Abuse support - SIDAS - Phone: 0800 694 9999 or Email: SIDAS@somerset.gov.uk
- In the case of emergencies please always call 999 & for less urgent reports to the police call 101 or complete their online reporting tool here - Report | Avon and Somerset Police
Please do take care of yourselves & we look forward to seeing you in 2024 – With Kindness, from The Somerset Phoenix Team
